We've compiled a list of some Frequently Asked Questions below. If you can't find the question/answer you are looking for on this page, select Search - we'll search the entire site for you.
Q: What is a "management company," what do they do, and how do I reach them?
A: A management company is an independent contractor hired by the Board of Directors to provide such services as: Billing and Collection of assessments, supervision of subcontractors, obtaining bids for subcontracted services, providing regular financial statements, as well as serving as a general clearing house for problem solving, communications with homeowners and the Board of Directors, and to serve in an advisor capacity. The management company reports directly to the Board and all decisions are made by a majority vote of the Board of Directors. The management company holds no decision-making authority. The management company may be reached online through the Management Office page on this website or by phone from the numbers listed on the Contact Us page on this site.
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Q: What is an association?
A: It is a non-profit corporation registered with the State and managed by a duly elected Board of Directors. Its purpose is to maintain and govern the community in accordance with the provision of the legal documents: CC&Rs, Bylaws, Articles of Incorporation, and in accordance with applicable State Statutes. The governing legal documents for the association may be viewed online within the Resource Center page of this site. The corporation is financially supported by all members of the association. Membership is both automatic and mandatory.
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Q: What are the CC&Rs?
A: The Covenants, Conditions and Restrictions (CC&Rs) are one of the governing legal documents; this document sets up the guidelines and structure of the planned community as a non-profit corporation. The CC&Rs were recorded with the County's Clerk & Recorder's office of the County in which the property is located and are included in the title to your property. The recorded plat, State Statutes and Federal Statutes hold higher authority than the CC&Rs. Failure to abide by the CC&Rs may result in a fine to an owner by the Association. The governing legal documents for the association may be viewed online within the Resource Center page of this site.
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Q: What are the Bylaws?
A: The Bylaws are the guidelines for the operation of the non-profit corporation. The Bylaws define the duties of the various offices of the Board of Directors, the terms of the Directors, the membership's voting rights, required meetings and notices of meetings, and the principal office of the Association, as well as other specific items that are necessary to run the Association as a business. The Bylaws for the Association may be viewed online within the Resource Center page of this site.
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Q: What is the Board of Directors?
A: The Association is a corporation and therefore, a governing body is required to oversee its business. The Board of Directors is elected by the members(the Owners) following the authority of the Declarant to appoint members of the Board. The limitations and restrictions of the powers and the obligating duties of the Board of Directors is outlined in the Association governing documents found within the Resource Center page of this site.
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Q: Are there any other rules?
A: Most associations have developed Rules and Regulations (aka Community Standards), as provided for in the CC&Rs and adopted by the Board of Directors. Rules are established to provide direction to the homeowners for common courtesies with regard to parking, vehicles, pets, etc. In addition, your Association will adopt Architectural Guidelines with procedures for submitting requests to make exterior changes to your home. Such changes may include patio covers, decks, landscaping, exterior color changes or extensive interior changes and additions. These rules and guidelines are set up to maintain the aesthetic value and integrity of the community on behalf of all owners, and hopefully protect the market value of your investment as well. Violations of these rules may result in action by the Board of Directors and a fine. In addition, if you proceed with an exterior improvement or change, without written approval of the Board of Directors, or Architectural Committee, as applicable, you will be required to remove or correct the alteration and/or be fined for the violation. For more information about this topic visit the Resource Center page of this site.
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Q: If I am having a problem with a neighbor for a violation of the Policies and/ or Guidelines, what can I do?
A: If residents cannot resolve a situation between themselves, then turn to your Association. Should you have a situation that does not appear to be resolved through neighborly means, and you are willing to actively participate in the enforcement provided by the Policies and Guidelines, you may complete a Covenant Violation form online. The Violation form may be found within the Management Office page on this site. If the situation is deemed in violation of the Policies and Guidelines, the Board of Directors will institute the enforcement policy. Your continued assistance may be required.
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Q: Are Board Meetings open to all residents? If so, where and when are they held?
A: Yes. Notice of the time and place of any regular board meeting will be noted in the community newsletter or shown online on the Calendar page. Most Boards host a period of time at the beginning of each Board meeting for residents to present concerns or simply dialogue with the Board.
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Q: If I want to serve on a committee, how do I find out what committees are active and how I can get involved?
A: The Contact Us page of this website will inform you of the status of current committees organized and committee contact information. If you are interested in volunteering, please contact the committee chair or fill out the online volunteer form found on the Management Office page of this site. Committee members are appointed by the Board of Director annually.
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Q: What is my assessment?
A:The assessment is the periodic amount due from each owner to cover the operating expenses of the Association and provide for deferred maintenance and reserve funds for replacement of common facilities in future years. Most assessments are paid monthly and therefore due on the first of the month. Statements will be sent for assessments as a reminder of the amount due or a coupon book will be provided for your convenience.
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Q: How is the amount of my assessment determined?
A:Assessments are established according to the approved annual budget. The total expenses are divided by the number of units built in the development. The budget must provide funding of anticipated expenses based on the obligations assigned to the Association in the governing documents as well as services offered.
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Q: Will my assessment go up?
A:From time to time, yes! The Board of Directors may propose an increased budget, increasing your assessment in order to cover increased costs of operating and maintaining the common area and sufficient reserve funds.
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Q: What happens if I don't pay my assessment?
A:The services provided by the Association are dependent upon timely receipt of the assessments due from each owner. The CC&Rs allows the Association to charge accounts that are not paid by the due a late fee and interest and proceed with a lien on your property, or foreclosure proceeding for nonpayment of assessments.
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